Houston Daily

Governor Greg Abbott announced the launch of a new crisis support line for Texans affected by recent floods. The Texas Health and Human Services Commission (HHSC) has introduced the Texas Flooding Emotional Support Line, offering 24/7 professional crisis counseling at no cost.

“The State of Texas continues working to ensure that Texans hardest hit by these devastating floods have the resources and support they need, and that includes mental health support,” said Governor Abbott. “This new statewide crisis support line will ensure survivors, families, and first responders have access to emotional support and crisis counseling as they work to heal and recover. Cecilia and I continue to pray that God brings comfort to everyone affected and strength to our first responders as they deal with the unimaginable.”

The service is available for survivors, families, first responders, and others impacted by the disaster. They can receive confidential professional crisis counseling by calling 833-812-2480. The calls are answered by personnel trained specifically to assist disaster survivors.

"The physical and emotional effects from a natural disaster are profound, and can have lasting effects on hearts, minds and communities,” said Michelle Alletto, HHSC chief program and services officer. “Dedicated mental health support is available to help our fellow Texans cope with loss, rebuild and heal."

Crisis counseling provides emotional support while assisting individuals in reviewing their disaster recovery options. It also offers referrals to other programs and promotes positive coping strategies to prevent additional stress for those affected.

For more information on mental health resources available to Texans, visit the Disaster Behavioral Health Services page.